Job Description 
Posted 5/5/2021

Division/Department: Product Marketing
Location: Saugus, MA
Job title: Applications Manager
Reports to: CEO

Success in the position
Mission, vision, and values: The company mission is to create opportunities for our customers to utilize our technology for success in their careers and companies while increasing the value of our products to those customers
Standards measured in performance appraisal tools: Maintaining a knowledge of DART and its applications to customer problems. Enabling others to do the best they can with our technology.
Accomplishments noted in reward and recognition programs: Complete programs and projects associated with improving the understanding of technologies offered by the company and establish expertise in mass spectrometry and ambient ionization technology

Job Functions
Manage applications programs to meet company goals
Design and execute high quality sample analysis for creation of product marketing and sales literature (including applications notes, posters, publications, and conference presentations)
Manage testing for research and development initiatives including hardware and software development
Conduct seminars, product training and product demonstration and other company related activities as required
Gain awareness of key applications by review of publications to come up with opportunities for IonSense to grow its product capability
Provide application consultancy services and technical support to end users
Provide sales and marketing support at tradeshows and conferences


Strong customer-orientation with ability in developing and fostering long term effective relationships with key accounts and end users
Ability to leverage on external and internal resources to resolve issues and meet customer’s needs
Matured disposition, positive attitude and strong sense of commitment
Good interpersonal, communication and presentation skill
Ability to travel worldwide

Degree/Master/PHD in Chemistry or related Sciences
Prior laboratory experience using mass spectrometry required
Understanding of technologies such as robotics and computing that are used for sample handling and analysis


Interested applicants should email [email protected].

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